Owner-led. Family-run. Built one roof at a time. We're the Charlotte and Asheville roofing company homeowners trust because we still answer the phone, still hand-pick the crew, and still treat every roof like it's going on our own home — fifteen years and 5,000+ roofs later.
Southern Star Roofing was founded in 2010 by Brandon Johnson with a simple, stubborn idea: that the Carolinas deserved a roofing company homeowners could actually trust. No high-pressure sales pitch on the front porch. No subcontractor handoff after the deposit cleared. No bargain-brand shingles dressed up with a brand-name brochure. Just a family-run team, premium materials, and the kind of work you'd want done on your mother's house.
Fifteen years and over 5,000 roofs later, Brandon is still the person homeowners deal with. He's still on roofs. He's still answering the phone. The crew still wears the same Southern Star blue, and they still treat the magnetic-nail sweep at the end of a job as part of the job — not an upcharge. Our reputation in Charlotte and Asheville isn't built on billboards (though we have a few we're proud of). It's built on referrals, and on the 390+ verified five-star Google reviews from people who said they'd hire us again in a heartbeat — and then did.
"I worked with Brandon to install a new roof on my home. Brandon was very reactive to my questions and great to communicate with. The team that came out was great — old roof removed quickly, my house was protected, and the total replacement was done in 2 days. They worked like a well-oiled machine."
— Kristopher B. · Charlotte, NC · Verified Google ReviewToday we operate two full-service offices — our headquarters at 6132 Brookshire Boulevard in Charlotte and our Western North Carolina location on Schenck Parkway in Asheville — serving homeowners and businesses across both Carolinas. We're CertainTeed ShingleMaster certified, A+ rated by the Better Business Bureau, and a Google Guaranteed Service Provider. The certifications matter. The reviews matter more. And what matters most to us is that you'd recommend us to your neighbor.
A family-owned roofing company is only as good as the people who actually do the work. Our crews aren't subcontractors hired off a job board — they're hand-picked Southern Star roofers, trained on CertainTeed systems, and held to one standard: do it like you'd want it done on your own house.
From the salesman who knocks on your door to the foreman who runs your tear-off, every Southern Star team member represents Brandon's standards. They're trained in CertainTeed install procedures, they know the building codes in every Carolina county we serve, and they take cleanup as seriously as the actual roofing.
When customers tell us "the foreman went over the whole project very carefully before calling the job done" or "the crew came in quickly and were efficient but didn't cut corners" — that's not luck. That's the bar.
Our Asheville crew opened with a ribbon-cutting on Schenck Parkway and proved themselves on the worst day Western NC has had in a generation — putting metal roofs back on homes after Hurricane Helene. Same standards, same materials, same family.
Reviews call out our estimators for being "polite, knowledgeable, and refreshingly honest" — for not pushing repairs that weren't needed. That's the whole job. Tell the customer what's actually going on with their roof, and let them decide.
Brandon speaks at industry vendor conventions and our crews regularly travel for CertainTeed training. The roofing industry changes — better underlayments, better ridge ventilation, better shingle systems. We invest in staying current so your roof gets the right one.
We don't franchise out. We don't run national TV ads. We grew where we live — first in Charlotte and then over the Blue Ridge to Asheville — because we love these two cities and the Carolinas they sit in. The crews are local. The trucks are local. The owner is local. When you hire Southern Star, your money stays in the community.
Brandon founded Southern Star in Charlotte in 2010 and we never left. Our headquarters at 6132 Brookshire Boulevard is where every Charlotte-area job is dispatched, where our trucks load up at 6 AM, and where we still pin up the thank-you cards from customers in the office. With 350+ verified five-star Google reviews, Charlotte is our hometown — and our biggest reference.
Charlotte Free Estimate
Asheville is more than a service area — it's the second home of our company. Our team opened the Schenck Parkway office with a ribbon-cutting and proved themselves in the worst possible way: on the ground after Hurricane Helene, putting metal roofs back on homes that needed them. The mountains, the people, the Blue Ridge — Asheville is where Southern Star earns its name.
Asheville Free EstimateThese aren't lines on a wall in our office. These are the standards we lose business over — because we'd rather lose a job than lower the bar.
Brandon is personally accountable on every project. Customers reach the owner — not a call center, not a salesman, not a subcontractor with no skin in the game. Repeat clients say it's the reason they keep coming back.
CertainTeed Landmark architectural and Integrity roof systems. Period. We don't substitute when materials are tight. We don't ship cheaper shingles to make a margin. The roof you're quoted is the roof you get.
Free inspections, every time. If your roof has 5 good years left, we'll tell you. If a repair makes more sense than a replacement, we'll say so. Reviewers consistently call out our refusal to push unnecessary work.
North Carolina and South Carolina insurance agents recommend us by name. We document storm damage thoroughly, prepare a professional scope, and advocate directly with adjusters to maximize your claim.
A new roof shouldn't mean an empty bank account. Qualifying homeowners can finance up to the entire project — straightforward options, no high-pressure pitch, no last-minute fees. We just want you protected.
Magnetic nail sweeps, tarped landscaping, full debris haul-off, and a foreman walk-through on every job. Reviewers describe leaving the job site cleaner than we found it as a Southern Star signature — that's the bar.
We hold every certification a Carolina roofing company should — and we earned them by doing the work, not buying a logo. Here's a partial list of our credentials and recognition.