How Southern Star Roofing collects, uses, and protects your information. Last updated May 2026.
This Privacy Policy explains how Southern Star Roofing & Construction LLC ("Southern Star," "we," "us," or "our") collects, uses, and shares information about you when you visit our website at southernstarroofing.com, fill out a contact or estimate form, call our offices, or otherwise interact with our services.
We've kept this policy in plain English. If you have any questions about anything you read here, you can reach us at the contact information above.
When you fill out an estimate request form, contact us, or schedule an inspection, we collect the information you give us — typically:
When you visit our website, we may automatically collect basic technical information:
This information is collected via standard web analytics tools (such as Google Analytics) to help us understand how visitors use the site so we can improve it.
We use the information we collect to:
We do not sell your personal information to third parties. Ever.
We share information only when necessary to provide the services you've requested, including:
Our site uses cookies and similar tracking technologies to remember your preferences, measure traffic, and improve performance. You can control or disable cookies through your browser settings — but doing so may affect how parts of the site work for you.
By providing your phone number and email when you contact us, you consent to receive communications from Southern Star Roofing about your inquiry, your project, and (if you opt in) occasional service-related updates. You can opt out of marketing communications at any time by replying STOP to text messages, clicking unsubscribe in any email, or contacting us directly.
Standard message and data rates may apply to text communications.
We use reasonable physical, technical, and administrative measures to protect the information you share with us. However, no system is 100% secure, and we cannot guarantee absolute security.
Our services are intended for adults (18+) and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us and we will delete it.
Depending on where you live, you may have the right to:
To exercise any of these rights, contact us at info@southernstarroofing.com.
We may update this Privacy Policy from time to time. When we do, we'll post the updated version here and update the "Effective Date" at the top of the policy. Significant changes will be communicated more prominently.
If you have questions about this Privacy Policy or about how we handle your information, you can reach us at:
Southern Star Roofing & Construction LLC
6132 Brookshire Blvd, Suite I
Charlotte, NC 28216
Phone: (704) 937-7663
Email: info@southernstarroofing.com